FAQs

There are several reasons why a payment may not process successfully, including:

Incorrect card information entered
Insufficient funds or bank restrictions
Expired credit/debit card
Billing address does not match your bank records
Your bank declined the transaction for security reasons
Temporary issues with the payment gateway or internet connection

Please double-check your payment information and try again. You may also contact your bank or card provider to approve the transaction.

If the issue continues, please contact our support team and we will be happy to assist you.

ITPS Tech Academy training courses and digital learning materials are non-refundable. Once a course has been purchased or access has been granted, refunds cannot be issued.

We encourage students to carefully review course details before enrolling.

If you experience a technical issue, duplicate payment, or accidental charge, please contact our support team so we can review your case and assist you.

You can apply your coupon code during checkout when enrolling in a course on ITPS Tech Academy
.

Select your course and proceed to checkout
Locate the Coupon Code or Promo Code field
Enter your coupon exactly as provided
Click Apply Coupon
Your discount will automatically be reflected in the total price before payment

Please note that some coupons may have expiration dates, usage limits, or apply only to specific courses.

If your coupon is not working, contact our support team for assistance.